IXWebHosting Review

http://www.IxWebHosting.com/

About the company:

IX Web Hosting is a subsidiary of the Ecommerce Corporation. Established in 1999 IXWebHosting is one of the few companies who own and operate their own datacenter. Their datacenter is located in Hopkinsville, KY. They currently host over 200,000 Domains on over 750 servers.

Overwiew of IXWebHosting Services:

IXWebHosting offers a wide range of plans on a range of platforms such as Linux and Windows. Their plans are structured in a way so that they can accomodate a wide range of users from personal to large corporation sites. Expert Plan hosting starts at only $3.95 per month with a dedicated ip address, 300GB of disk space,3000GB of data transfer and 1000 Email/FTP accounts.

Business Plus Plan starts at only $6.95 per month, which includes 500 GB of diskspace, 3500 GB of data transfer, 8 dedicated IP addresses and the ability to host 8 domains. All of IXWebHosting shared accounts come with access to standard tools including professional web design software, online file manager, worldwide webmail access, free search engine submission, website statistics and a very professional ecommerce shopping cart.

IXWebHosting Hosting Support:

Support, You ask? Well, IXWebHosting has definitely got it. They have many avenues for you to contact their support department should an issue arise with your website. Live telephone support is available 24/7 Toll free at any time day or night. If you can not make contact with them using this method, a 24/7 live chat system is provided on their website for support and sales inquiries. This is the support feature we really liked of their host as the responses were very fast and informative. If you don't require immediate assistance you can take advantage of the other support methods such as email support (for technical, billing, and sales issues) or otherwise take a look at the Hosting Manual. IXWebHosting is one of the few hosts who provide a Web Hosting Manual, which is available on their website. It covers many topics and is neatly set out. A very extensive FAQ section, covering email, services and features, general questions, domain and subdomain, FTP, Website Security and also provides the hosting policies.

Overview of support provided by ix webhosting:

Telephone: ixWebHosting provides live customer support 24/7 Toll free at any time day or night.

Live Chat: ix WebHosting provides a 24/7 live customer support chat via their website. This is the support feature we really liked of their host as the responses were very fast and informative. They provide both sales and technical support by online chat.

Email: This host also provides e-mail support regarding all technical, billing and sales issues.

Hosting Manual: ixWebHosting is one of the few hosts who provide a "Web Hosting Manual" You can see this on their website. It covers many topics and is neatly set out.

Other Interesting Features:

IXWebHosting definately has customer support in mind providing a 1 hour support guarantee which states that if they don't respond to your submitted trouble ticket within an hour, you will recieve credit to your account depending on how much delay you have experienced. A 99.9% uptime guarantee backed by a zero-risk 100% any-time "no questions asked" money back guarantee ensures that you will enjoy maximum satisfaction from your account with IX Web Hosting, or you will recieve a 100% of your current month's fees plus any pro-rated fees remaining.

About the Website:

The IXWebHosting website is not the most beautiful piece of eye candy you will see, however it is very easy to navigate and provides detailed information on all packages, plans, and guarantees. Quick access to live support and control panel interface makes it easy for clients to maintain their website, or seek support to help troubleshoot an encountered problem.

Reliability:

IXWebHosting provides very good reliability for your site. This host puts no more than 100 websites per server. This is an amazingly small amount of websites per server, considering some web hosts serve between 1000 and 2000 websites per server. This also helps to ensure that your website will have the maximum resources available. IXWebHosting runs Dell PowerEdge 2650 server. These servers boast a processor of a DUAL Intel Xeon 2.8GHz, 512K Cache HyperThreading. These servers have a huge 6GB of DDR memory. All servers have a redundant AC power supply. Every server has 5x146GB 10K RPM Ultra 320 SCSI hard drives.

Conclusion:

So, in conclusion IXWebHosting will offer you and your business or personal website the highest and most quality hosting. In our testing we've done of their hosting services we have been extremely impressed and would be happy to recommend them to anyone who is looking for quality, affordable web hosting. Apart from their great web hosting plans is their amazing support which we believe is the outstanding feature of this host.